Questions

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Spleen is called as the graveyard of RBC Red Blood Cells where they are selectively destroyed/recycled by macrophages.

Google has launched new online security campaign #SecurityCheckKiya in India to promote security awareness among general public. The purpose of the campaign is to protect young and first-time web users from account hijacking, safeguard Android devices from malicious apps and secure all their personal data if they lose their device.

Hard drive or disc is used to store the users information and its capacity is measured in Giga Bytes (GB) and Tera Bytes (TB).