Competency Interview Questions


What is Competency?

Competency in simple terms can be described as an individual's ability to show their knowledge, skills and attributes at work. Examples of Key Competencies that the interviewer asks are: Teamwork, Responsibility, Decision making, Communication, Leadership, Commitment to career, Commercial awareness and Career motivation.


Interviewers ask questions describing a situation or task, questions can be from past experiences like 'give an example of when you have led a team?' , 'give an example of when you have overcome a problem at work?' , 'Tell me about a time when you failed to complete a task or project on time?'. Recruitment professionals believe that the best way to find out about a candidate's potential for future performance is to find out about examples of past performance. The best way to prepare for such competency questions is to refer a number of sample questions and answers or examples which help you understand the type of questions asked, understand the motive behind the question and prepare the best way you can answer for similar questions.


We have a large collection of sample questions on 'Competency interview' that are frequently asked in many interviews for your practice.


Q:

Tell me about the most difficult or complex idea you have had to explain to someone.

Answer

When communicating complex ideas, you keep your message simple and straightforward – avoiding technical jargon and overusing statistics. You don’t expect people to have the same background knowledge as you and are careful to introduce your idea in clear, concise terms. You find that giving examples, using pictures and graphs helps clarify difficult concepts and can be useful as people have different learning styles. You always encourage questions and if somebody is having difficulty understanding, you are quick to adapt your style.

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Q:

Do you prefer to work on your own or as part of team?

Answer

Even if you like to work as a team or independent. Make sure you show interest in both, As most jobs require you to work both as part of team and independent.

In general, the idea is to say what you prefer without being negative about the thing you don’t.

Independently -
If you have done enough research on the job posting and mostly need to work independently then you can say something like “I prefer to work alone, but I find that occasionally working with a team feels creative and fun. Always felt, it is easy to solve problems being part of a team.

Work in a Team -
On the other hand, if your research says that your job requires working in a team then you can say something like "I like the dynamics of working in a team, but do like working independently when the assignment requires it.”

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Q:

How do you handle conflict?

Answer

When responding to conflict resolution questions, answer with confidence since you're being considered for a supervisory position where you will frequently be required to work in teams, delegate responsibilities, and handle difficult problems.


The following is an effective way to answer conflict resolution questions:


Before proposing a solution, I collect all relevant facts surrounding the conflict. Conflicts are often resolved if sufficient time is devoted to determining root causes, while disregarding trivial or irrelevant facts.


An effective answer can also be supplemented with the following response:


When resolving a problem between employees, I serve as a neutral third party. When needed, I establish rules of conduct. For an organization to operate efficiently, employees must be on the same page. At most organizations, bad feelings exist among some employees, so a manager is responsible for ensuring that employees are placed in situations where they're comfortable to focus on their job responsibilities. In other words, employees must be situated around others they can work with so productivity is not affected.

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Q:

What types of people do you find it difficult to get on with?

Answer

When asking this question, an employer is n’t interested who you find it difficult to work with. They want to know what you do to ensure an effective working relationship with such individuals. 


A possible answer for this question could be: “I get on with all types of people, but get frustrated when working with those who don’t share my work ethic." 


In these situations, I find that by developing a good rapport the person, letting them know how important their contribution is to getting the job done, and appealing to their better nature………things get done.”

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Q:

What has been the greatest disappointment in your life?

Answer

I have had many disappointments, like the majority of the  people have, but I agree that we can learn from all the experiences we have got in life  and that the accomplishments, as well as the disappointments, make us better and stronger able to deal with many distinctive  situations.

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