0
Q:

How do you get more retailers / customers for your business? What are the steps you would take? 

Answer:
Q:

How would you go about greeting each customer who comes in the store?

Answer

If you want bonus points, make sure you address each side of this tricky two-part question. 


The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention.  


The second part is how you would actually greet them – what would you say to them? Would you alert them of your newest products, ask if they’re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?

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Subject: Retail

0 483
Q:

How do you go about familiarizing yourself with the products you sell?

Answer

Retail products often change seasonally.  Can you quickly update yourself on all the new information so you can be prepared to sell the new inventory to customers as soon as it lands on the shelf


 

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Subject: Retail

0 1412
Q:

Describe a time where customer wasn’t happy and what did you do to change it?

Answer

There’s no doubt that working in retail you will encounter an unhappy, disgruntled, or difficult customer.  Learning to hold in your personal feelings, addressing empathy for customers, and representing the company well in order to keep customers coming back are all important skills recruiters will look for when assessing how you deal with uncomfortable situations.


 

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Subject: Retail

1 655
Q:

How will you make customers feel welcome in our store?

Answer

Countless potential customers in retail shops go unnoticed every day. It is often this attitude of indifference that leads people to shop at other places. Make sure that you have a candidate that will meet and greet your customers. Interviewees, let your personality shine here. Let your interviewer know that you are not afraid to introduce yourself to customers, and that you will not be hiding in the back restocking something.

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Subject: Retail

0 622
Q:

Have you had experience of locking up a shop and dealing with stock ordering?

Answer

These are a couple of examples of things that retail staff may be expected to get involved with, and they'll be keen to see how much additional training they might need to provide.

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Subject: Retail

0 301