Certification Questions

Q:

The project manager meets with the project team to review lessons learned from previous projects. In what activity is the team involved?

A) Performance management B) Scope identification
C) Risk identification D) Project team status meeting
 
Answer & Explanation Answer: C) Risk identification

Explanation:
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Filed Under: PMP Certification

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Q:

How does an organization use Resources and Capabilities in creating value?

A) They are used to create value in the form of goods and services B) They are used to create value to the IT organization for Service Support
C) They are used to create value to the IT organization for Service Delivery D) They are used to create value in the form of output for production management
 
Answer & Explanation Answer: A) They are used to create value in the form of goods and services

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Filed Under: ITIL Certification

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Q:

Incident Management has a value to the business by?

A) Helping to control infrastructure cost of adding new technology B) Helping to align people and process for the delivery of service
C) Contributing to the reduction of impact D) Enabling users to resolve Problems
 
Answer & Explanation Answer: C) Contributing to the reduction of impact

Explanation:
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Filed Under: ITIL Certification

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Q:

Which of the following statements BEST describes the role of Communication during Service Operation?

A) Communication is a separate process that needs to be defined and executed with Service Operation B) Good communication is essential for successful Service Operation, just as it is for any other phase of the Lifecycle
C) Communication is more important in Service Operation than in any other stage of the Service Lifecycle D) Communication is defined as part of all processes and is executed in Service Operation
 
Answer & Explanation Answer: B) Good communication is essential for successful Service Operation, just as it is for any other phase of the Lifecycle

Explanation:
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Q:

The Plan-Do-Check-Act cycle can be used to plan and implement Service Management Processes:
How many times should each stage of the cycle be visited?

A) There should be a single Plan and Do, and then Check and Act should be carried out multiple times to Implement Continual Improvement B) There should be a single %n. then the Do-Check-Act cycle should be repeated multiple times to Implement Continual improvement
C) The entire cycle should be repeated multiple times to Implement Continual Improvement D) Each stage should be carried out once in the order Plan-Do-Check-Act
 
Answer & Explanation Answer: D) Each stage should be carried out once in the order Plan-Do-Check-Act

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Q:

Ambiguous jurisdiction is more common in a functional or weak matrix organization than a strong matrix or projectized organization. Why?

A) Projectized organizations tend to be large in size B) Conflict between a functional manager and a project manager is more common in a functional or weak matrix
C) Legal issues are more frequent in a functional or weak matrix organization D) Projectized and strong matrix organizations are the best companies for a project manager to work for due to less ambiguity in scope development.
 
Answer & Explanation Answer: B) Conflict between a functional manager and a project manager is more common in a functional or weak matrix

Explanation:

Answer A is incorect because it is not a correct statement and has nothing to do with ambiguous jurisdiction. Answer C is incorrect because ambiguous jurisdiction is not related to legal issues at a company. Answer D is incorrect because the statement is incorrect and is not related to ambiguous jurisdiction.

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Q:

An accepted deadline for a project approaches. However, the project manager realizes only 75% percent of the work has been completed. The project manager then issues a change request. What should the change request authorize?

A) Additional resources using the contingency fund B) Escalation approval to use contingency funding
C) Team overtime to meet schedule D) Corrective action based on causes
 
Answer & Explanation Answer: D) Corrective action based on causes

Explanation:
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Filed Under: PMP Certification

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Q:

The network address of 172.16.0.0/19 provides how many subnets and hosts?

A) 7 subnets, 2046 hosts each B) 7 subnets, 8190 hosts each
C) 8 subnets, 2046 hosts each D) 8 subnets, 8190 hosts each
 
Answer & Explanation Answer: D) 8 subnets, 8190 hosts each

Explanation:

A CIDR address of/19 is 255.255.224.0. This is a Class B address, so that is only 3 subnet bits, but it provides 13 host bits, or 8 subnets, each with 8,190 hosts.

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Filed Under: CCNA - CISCO Certification

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