Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

What is the full form of RNA?

A) Ribonucleic Acid B) Ribonitric Acid
C) Ribonutrient Acid D) Reverse Nucleic Acid
 
Answer & Explanation Answer: A) Ribonucleic Acid

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

__________________ is a drug or substance that makes you feel relaxed and makes your body work and react more slowly.

A) Antidote B) Analgesic
C) Antihistamine D) Depressant
 
Answer & Explanation Answer: D) Depressant

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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

What does the slope of a velocity time graph represent?

A) Acceleration B) Distance
C) Speed D) Momentum
 
Answer & Explanation Answer: A) Acceleration

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Filed Under: Physics

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Q:

One nanometer is equal to _____________ meters.

A) 10 raised to the power (­3) B) 10 raised to the power (­-6)
C) 10 raised to the power (­-9) D) 10 raised to the power (­-12)
 
Answer & Explanation Answer: C) 10 raised to the power (­-9)

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Filed Under: Physics
Exam Prep: Bank Exams

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Q:

Name the Indian entrepreneur, co-founder and owner of India's low cost airline SpiceJet.

A) Captain G.R. Gopinath B) Vijay Mallya
C) Ratan Tata D) Ajay Singh
 
Answer & Explanation Answer: D) Ajay Singh

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Filed Under: General Awareness
Exam Prep: Bank Exams

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Q:

In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

The answer to the third question is __________________ answered; State leaders ___________________ great willingness to play into the hands of the Central government, presumably for a price. ________________ the process, representatives have forgotten the history of their own societies. But they fail to ________________ that history cannot be disremembered, it constantly nudges us to recollect past struggles ___________________ injustice in these States.

it constantly nudges us to recollect past struggles ___________________ injustice in these States.

A) against B) for
C) to D) from
 
Answer & Explanation Answer: A) against

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, out of the four alternatives, select the word similar in meaning to the word given.

Drivel

A) Intelligent B) Blather
C) Judicious D) Sane
 
Answer & Explanation Answer: B) Blather

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Filed Under: English
Exam Prep: Bank Exams

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