Q:

What will you do when a customer is abusive/irritated?

Answer

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:


-  Listen to them and empathize with their situation


-  Apologize and take ownership of the problem and give a solution


-  Approach them and ask for a reason for their displeasure


-  If they insist on talking to your manager, get him on line ASAP


- Follow up after giving the solution and ask for feedback

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

7 4583
Q:

Select a suitable figure from the four alternatives that would complete the figure matrix.

A) 1 B) 2
C) 3 D) 4
 
Answer & Explanation Answer: A) 1

Explanation:

In each row, the third figure comprises of a black circle and only those line segments which are not common to the first and the second figures.

Report Error

View Answer Report Error Discuss

Filed Under: Figure Matrix

65 4583
Q:

What are set up time & hold time constraints? What do they signify? Which one is critical for estimating maximum clock frequency of a circuit?

Answer

Suppose your flip-flop is positive edgetriggered. time for which data should be stable prior to positive edge clock is called setup is called setup time constraint.


Time for which data should be stable after the positive edge of clock is called as hold time constraint.


If any of these constraints are violate d then flip-flop will enter in meta stable state, in which we cannot determine the output of flip-flop.


there are two equation:


1. Tcq + Tcomb > Tskew + Thold


2. Tcq + Tcomb > Tskew + T - Tsetup


Tcq is time delay when data enters the flip flop and data comes at output of flip flop.


Tcomb is the logic delay between two flip flop.


Tskew is the delay of clock to flip flop: suppose there are two flip flop, if clock reaches first to source flip flop and then after some delay to destination flip flop, it is positive skew and if vice versa then negative  skew. 


so if you take 2 eq you will see that setup time is the determining factor of clock's time period.

Report Error

View answer Workspace Report Error Discuss

Subject: Hardware

1 4582
Q:

Nathu La pass is in

A) Sikkim B) Bhutan
C) Arunachal Pradesh D) Jammu and Kashmir
 
Answer & Explanation Answer: A) Sikkim

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Geography

5 4582
Q:

Which Commission made the recommendations which formed the basis for the Punjab Reorganisation Act which created the states Punjab and Haryana?

A) Dhar Commission B) Dass Commission
C) Shah Commission D) Mahajan Commission
 
Answer & Explanation Answer: C) Shah Commission

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Politics

5 4582
Q:

If 60#40 = 10, 40#20 = 6 and 60#90 = 15, then find the value of 40#30 = ?

 

A) 15 B)  12
C) 18 D)  7
 
Answer & Explanation Answer: D)  7

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Coding and Decoding
Exam Prep: Bank Exams

5 4582
Q:

In the following question, select the missing number from the given series.

 

15, 22, 31, 42, 55, ?

 

A) 60   B) 68  
C) 70   D) 74
 
Answer & Explanation Answer: C) 70  

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Number Series
Exam Prep: Bank Exams

7 4582
Q:

Select the number missing from the given series.

 

3, 12, ___, 21612

 

A) 147 B) 149
C) 200 D) 150
 
Answer & Explanation Answer: A) 147

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Number Series
Exam Prep: Bank Exams , CAT

7 4581