Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the words/sentence.

 

Public disgrace arising from shameful conduct

 

A) Opprobrium B) Kudos
C) Plaudit D) Ovation
 
Answer & Explanation Answer: A) Opprobrium

Explanation:
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Filed Under: English
Exam Prep: Bank Exams , GRE , TOEFL

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Q:

In the following question, out of the given four alternatives, select the one which best expresses the meaning of the given word.

 

Debonair

 

A) Elegant B) Awkward
C) Clumsy D) Difficult
 
Answer & Explanation Answer: A) Elegant

Explanation:
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Filed Under: English
Exam Prep: Bank Exams , CAT , GRE , TOEFL

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Q:

Companion cells are unique to

A) Bryophytes B)  Pteridophytes
C) Angiosperms D)  Gymnosperms
 
Answer & Explanation Answer: C) Angiosperms

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

Look at the underlined part of each sentence. Below each sentence are given three possible substitutions for the underlined part. If one of them (a), (b) or (c) is better than the underlined part, indicate your response on the Answer Sheet against the corresponding letter. If none of the substitutions imporves the sentence, indicate (d) as your response on the Answer Sheet.

The angry neighbours never passed from each other without making rude remarks.

A) passed on B) passed against
C) passed D) no improvement
 
Answer & Explanation Answer: C) passed

Explanation:

Here ‘passed each other’ means crossed each other’s path. No preposition is required by ‘passed’.

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Filed Under: English
Exam Prep: Bank Exams

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Q:

Nereis, Pheretima (Earthworm) and Hirudinaria (blood sucking leech) are examples of which Phylum?

A) Coelenterata B) Aschelminthes
C) Annelida D) Arthropoda
 
Answer & Explanation Answer: C) Annelida

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

Which among the following is an example of mixture?

A) Milk B) Gasoline
C) Liquefied petroleum gas D) All options are correct
 
Answer & Explanation Answer: D) All options are correct

Explanation:
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Filed Under: Chemistry

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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the phrase.

become apparent through the appearance of symptoms.

A) manifest B) distinct
C) visible D) divulged
 
Answer & Explanation Answer: A) manifest

Explanation:
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Filed Under: English
Exam Prep: AIEEE , Bank Exams , CAT

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