Questions

Waiting state

Salts and sugars work to preserve foods by creating a Hypertonic environment.

Five basic tastes are :

salty,

sweet,

bitter,

sour, and

umami.

The taste receptors are located all over in the mouth around paillae structures.

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

Plan-do-check-act cycle

The capacity of a water heater is measured in Gallons or Liters. In the USA, it is measured in Gallons and in India, we measure it in Liters.

Hence, if the capacity of the water heater is 15 gallons or 15 liters, then it says that it can hold 15 gallons or 15 liters of water.