Questions

Q:

What does Customer Satisfaction mean to you?

Answer

Customer Satisfaction means, dealing with the customer in a proper or positive way. Every individual mindset is  different so their cause and satisfactory leave also changed. So the main challenge of a worker of a call center is to make them understand that they are also concerned about their trouble.

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Subject: Call Center

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.


Fever in the season of dengue is sending Calcuttans scurrying to hospitals for admission, triggering a shortage of beds that has forced some private health care institutes to even postpone planned surgeries. Apollo Gleneagles Hospitals on the Bypass had 504 patients in its care as on Thursday of whom 70 had been admitted with fever. Belle Vue Clinic had 180 patients, 32 of them with dengue. Calcutta Medical Research Institute had 350 patients 60 of them with fever.

The number of people admitted for treatment of fever caused by dengue or any undiagnosed illness has been rising every day across hospitals for more than a fortnight.

"There has been heavy pressure on all private hospitals for admission of dengue and cases of unknown fever since the beginning of August. Now it is a surge," said Pradip Tondon, President of the Association of Hospitals of Eastern India.

In July, four to five patients were getting admitted with fever on an average in every hospital. The number has since ballooned with the Calcutta Municipal Corporation apparently in denial about the extent of the dengue outbreak and the Government focused on playing down the threat.

Such has been the rush of patients with fever that some hospitals are calling up people to postpone admissions planned in advance, mostly for surgeries. "We have told many people to come only when we call them to confirm availability of beds," said an official at Belle Vue.


The Government's "playing down the threat" means

A) refusing to acknowledge the danger B) refusing to play with the threat
C) playing and threatening D) putting down the threat
 
Answer & Explanation Answer: A) refusing to acknowledge the danger

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

To heave a sigh of relief

A) To ecome very tired with routine or boring work B) To suddenly feel very happy because something unpleasant has not happened or has ended
C) To Feel extremely sad over someone else's misfortune D) To Feel silent anger over real or perceived injustice
 
Answer & Explanation Answer: B) To suddenly feel very happy because something unpleasant has not happened or has ended

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In economics, the cost of something is

A) the dollar amount of obtaining it B) what you give up to get it
C) often impossible to quantify, even in principle D) always measured in units of time given up to get it
 
Answer & Explanation Answer: B) what you give up to get it

Explanation:

In economics, the cost of something is what you give up to get it.

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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What is multicast routing?

Answer

Sending a message to a group is called multicasting, and its routing algorithm is called multicast routing

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Subject: Networking
Job Role: Network Engineer

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Q:

What's the speed and device maximum specs for Firewire?

Answer

IEEE 1394 (Firewire) supports the maximum of 63 connected devices with speeds upto 400 Mbps.

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Subject: Hardware

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Q:

Who is the author of the book ' Centrestage - Inside the Narendra Modi Model of Governance '

Answer

Uday Mahurkar

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Q:

The word 'Satyameva Jayate' have been derived from which Upanishad?

A) Akshi Upanishad B) Mundaka Upanishad
C) Garuda Upanishad D) Mahavakya Upanishad
 
Answer & Explanation Answer: B) Mundaka Upanishad

Explanation:
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Filed Under: Indian History
Exam Prep: Bank Exams

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