Questions

Use SAVE when you want to update the lastly preserved or to revise an existing document or file with the latest content.

Whereas

Use SAVE AS when you are creating a new document/file or an existing document/file to a new location. This will keep the original document untouched in its original format and create a new document with a new name.

 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.