Questions

Q:

What does Customer Satisfaction mean to you?

Answer

Customer Satisfaction means, dealing with the customer in a proper or positive way. Every individual mindset is  different so their cause and satisfactory leave also changed. So the main challenge of a worker of a call center is to make them understand that they are also concerned about their trouble.

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Subject: Call Center

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Q:

The first step in the marketing research process is to

A) Decide Research Approach B) Develop Research Plan
C) Define the Problem D) Collect Relevant Data and Information
 
Answer & Explanation Answer: C) Define the Problem

Explanation:

Marketing Research Process is a systematic method for planning and executing market research projects to inform business decisions.

 

The 5 Step Marketing Research Process :

 

  1. Define the Problem or Opportunity
  2. Develop Your Research Plan
  3. Collect Relevant Data and Information
  4. Analyze Data and Report Findings
  5. Take Action.
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Filed Under: Marketing and Sales

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.


Crude mineral oil comes out of the earth as a thick brown or black liquid with a strong smell. It is a complex mixture of many different substances, each with its own individual qualities. Most of them are combinations of hydrogen and carbon in varying proportions. Such hydrocarbons are also found in other forms such as bitumen, asphalt and natural gas. Mineral oil originates from the carcasses of tiny animals and from plants that live in the sea. Over million of years, these dead creatures form large deposits under sea­bed and ocean currents cover them with a blanket of sand and silt. As this material hardens, it becomes sedimentary rock and effectively shuts out the oxygen, thus preventing the complete decomposition of the marine deposits underneath. The layers of sedimentary rocks become thicker, and heavier. Their pressure produces heat, which transforms the tiny carcasses into crude oil in a process that is still going on today.


What is crude mineral oil?

A) Complex mixture of many different substances B) Simple mixture of natural gas
C) Plain white oil D)  It is bitumen
 
Answer & Explanation Answer: A) Complex mixture of many different substances

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.


Modern civilization is completely dependent on energy, which has therefore to be abundant and also economical. About 85% of the world's energy is supplied by oil, coal and natural gas while nuclear, hydro, wind and solar power and biomass supply the rest. Coal, nuclear and hydro are used primarily to generate electricity while natural gas is widely used for heating. Biomass is used both for heating and cooking. The wind and solar power is the future's hope as they are sustainable energy sources. Oil powers almost all machines that move and that makes oil uniquely versatile. Oil powered airplanes carry 500 people across the widest oceans at nearly the speed of sound. Oil powered machines produce and transport food. Oil powered machines are ubiquitous. Clearly, we live in the age of oil but it is drawing to a close. According to data available if oil production remains constant until it's gone, there is enough to last 42 years. Oil wells will produce less as they become depleted, which will make it impossible to keep production constant. Similarly natural gas and coal will last another 61 years and 133 years respectively. Naturally, as they become scarce, they become expensive, leading to a worldwide energy crisis. If we are to survive on this planet, we have to make a transition to sustainable energy sources. The transition may be willy-nilly or planned - the choice is ours.

The dawning era of limited and expensive energy will be very difficult for everyone on earth but will be even more difficult if it is not anticipated. It is of utmost importance that the public and policymakers understand the global energy crisis and act in tandem to ensure that the species 'homo sapiens' does not become extinct.

Biomass is an energy source used in

A) agriculture B) industry
C) homes D) offices
 
Answer & Explanation Answer: C) homes

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

A passage is given with 5 questions following it. Read the passage carefully and choose the best answer to each question out of the four alternatives.


The quest to find life outside the solar system got a big boost with the discovery of seven Earth-size extra-solar planets, or exoplanets, orbiting a dwarf star about 40 light years away. Unlike earlier discoveries of exoplanets, all seven planets could possibly have liquid water — a key to life as we know it on Earth — with three planets having the greatest chance. This is by far the largest collection of Earth-like planets in the habitable 'Goldilocks' zone of a star — neither too close nor too far from a star, which raises the possibility of liquid water being present on the surface. Only Earth has liquid water in the solar system. Since the dwarf star is much cooler than the Sun, the dimming of light each time a planet passes or transits before the star could be easily recorded from Earth unlike in cases when planets transit a Sun-like bright star. Since the initial discovery of three planets was made using the Chile-based Transiting Planets and Planetesimals Small Telescope, the exoplanet system is called TRAPPIST-1.

 

What is essential to have the possibility of life on a planet?

A) Presence of atmosphere B) Presence of gravity
C) Presence of sunlight D) Presence of liquid water
 
Answer & Explanation Answer: D) Presence of liquid water

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Project Risk Management - Processes

Describe the Inputs, Tools and Techniques , Outputs included in the Qualitative Risk Analysis?

Answer

I. Inputs



  • Organizational process assets

  • Project scope statement 

  • Risk management plan

  • Risk register


II.  Tools and Techniques



  • Risk probability and impact assesment

  • Probability and impact matrix

  • Risk data quality assessment

  • Risk categorization 

  • Risk Urgency assessment


III. Outputs



  • Risk register (updates)

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Q:

Aryabhatta and Kalidasa were in the court of which Gupta Emperor?

A) Kumara Gupta I B) Chandra Gupta II
C) Samudra Gupta D) Skanda Gupta
 
Answer & Explanation Answer: C) Samudra Gupta

Explanation:
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Filed Under: Indian History
Exam Prep: Bank Exams

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Q:

Which country shares the longest border with China?

A) India B) Russia
C) Mongolia D) Kazakhstan
 
Answer & Explanation Answer: C) Mongolia

Explanation:

China shares land borders with 14 different countries, the longest being with Mongolia followed by Russia and then India.

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