Questions

The Remedy Action Request System, also realize as Remedy or Action Request System, is a client-server trouble ticketing function produced by BMC and used by companies to track internal issues and customer-reported problems. If a client calls customer service to report a service trouble, such as telephone problems or internet access, the customer service support agent would open a Remedy ticket. Treatment then routes the ticket to the proper trouble queue and team responsible for resolving the issue

On December 21, the earth is in an equivalent position on the opposite points in its orbit, So the South pole is tipped towards the sun and North pole away from it resulting in 24 hours of darkness at the North pole, as the sun is overhead on the Tropic of Capricorn. This phenomenon is winter solstice; while on June 21, North pole is tipped towards the Sun but the South pole is tipped away from the sun resulting in 24 hours of darkness on the South Pole, as the sun is overhead on the Tropic of Cancer.This phenomenon is summer solstice; while Aphelion is the position of the earth in its orbit when it is at its distant point from the sun.