Questions

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

Polo is the sport which is played in the largest pitch.

Subhash C. Garg, a 1983 batch lAS officer of Rajasthan cadre, has been appointed as the new the economic affairs secretary in the Union Finance Ministry. The post fell vacant after Shaktikanta Das retired on May 31, 2017. Currently, Tapan Ray, the corporate affairs secretary, has the additional charge of the economic affairs department. Prior to this appointment, Garg was Executive Director at World Bank for Bangladesh, Bhutan, India and Sri Lanka.

DRDO stands for The Defence Research and Development Organisation.

The Defence Research and Development Organisation (DRDO) is an agency of the Republic of India, charged with the military's research and development, headquartered in New Delhi, India.

Indian Museum is the largest museum in India