Questions

Q:

What would be the most important service skill that you would need to have in your day to day business?

Answer



1.Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need — they'd rather get good service than be rushed out the door!


2. Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons.


3.Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt.


4.Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems.


5.Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills.


6.Ability to Use "Positive Language":


    Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently."


    With positive language: "That brand will be available coming month. I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war


 


 

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0 1960
Q:

The Kathopanishad captures the conversation between a young boy named Nachiketas and a god. Which of the following gods is talking to Nachiketas?

A) Lord Yama B) Lord Karthikeya
C) Lord Indra D) Lord Shiva
 
Answer & Explanation Answer: A) Lord Yama

Explanation:
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Filed Under: Indian History
Exam Prep: Bank Exams

2 1960
Q:

Who has become the IAF’s first woman flight engineer?

A) Avani Chaturvedi B) Bhawana Kanth
C) Hina Jaiswal D) Mohana Singh
 
Answer & Explanation Answer: C) Hina Jaiswal

Explanation:

Hina Jaiswal from Chandigarh has become the IAF’s first woman flight engineer.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

0 1960
Q:

Which of the following is an example of social interaction?

A) Coercion B) Competition
C) Cooperation D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

All the above given options are the examples of social interaction. In sociology, interactions are of five types.They are :

1) Exchange

2) Competition

3) Cooperation

4) Coercion

5) Conflict

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Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

7 1959
Q:

National Optical Fibre Network (NOFN) has been renamed as

A) BharatNet Project B) Broadband Connectivity for all
C) Gram Panchayat connectivity scheme D) Digital India Mission
 
Answer & Explanation Answer: A) BharatNet Project

Explanation:

BharatNet is a project of national importance to establish, by 2017, a highly scalable network infrastructure accessible on a non-discriminatory basis, to provide on demand, affordable broadband connectivity of 2 Mbps to 20 Mbps for all households and on demand capacity to all institutions, to realise the vision of Digital India, in partnershipwith States and the private sector. The entire project is being funded by Universal service Obligation Fund (USOF), which was set up for improving telecom services in rural and remote areas of the country. The objective is to facilitate the delivery of e-governance, e-health, e-education, e-banking, Internet and other services to the rural India.

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Filed Under: General Awareness

0 1959
Q:

Which of the following are physical signs of stress?

A) tense muscles B) aches
C) loss of sexual desire D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

Physical signs of stress include Frequent colds and infections, aches, pains and tense muscles, stomach upset, loss of sexual desire, etc...

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

1 1959
Q:

The expression 52n –23n has a factor?

A) 3 B)  7
C) 17 D) None of the above
 
Answer & Explanation Answer: C) 17

Explanation:
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3 1959
Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

An abattoir is _____ .

A) a place where animals are slaughtered B) a place where abbots stay
C) a title of respect given to a priest or abbot D) a place where animals are worshipped
 
Answer & Explanation Answer: A) a place where animals are slaughtered

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 1959