Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.

Sentience

A) Disregard	B) Appreciation
C) Consciousness	D) Perception

Answer & Explanation Answer: A) Disregard

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Q:

Which one of the following is the correct sequence of passage of light in a compound microscope?

A) Condenser -Objective lens -Eye -piece -Body tube	B) Objective lens -Condenser -Body tube -Eye piece
C) Condenser -Objective lens -Body tube -Eyepiece	D) Eyepiece -Objective lens -Body tube -Mirror

Answer & Explanation Answer: C) Condenser -Objective lens -Body tube -Eyepiece

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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the phrase.
Easily duped or fooled

A) Bigot	B) Gullible
C) Ridicule	D) Venerable

Answer & Explanation Answer: B) Gullible

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Q:

Itanagar is the Capital City of _________.

A) Uttarakhand	B) Uttar Pradesh
C) Tripura	D) Arunachal Pradesh

Answer & Explanation Answer: D) Arunachal Pradesh

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Q:

The most pure form of carbon among the options is

A) Anthracite	B) Lampblack
C) Graphite	D) Wood Charcoal

Answer & Explanation Answer: A) Anthracite

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Q:

Which of the following is a greenhouse gas or a gas which can deplete the ozone layer?

A) B2H6	B) Ne
C) C6H14	D) O3

Answer & Explanation Answer: D) O3

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Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

Belong to the same period

A) Comrades	B) Contemporaries
C) Compromises	D) Renegades

Answer & Explanation Answer: B) Contemporaries

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Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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