Q:

How would you handle negative feedback from a customer?

Answer

Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.

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Subject: Customer Service

0 1803

Q:

Which team was clinches Irani Cup 2019 title?

A) Rest of India	B) Bombay
C) Vidarbha	D) Karnataka

Answer & Explanation Answer: C) Vidarbha

Explanation:

Irani Trophy, a first-class cricket competition in India. Vidarbha defend title in 2019 after getting vital first-innings lead against Rest of India.

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Filed Under: Sports
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 1802

Q:

What is the capital of Syria?

A) Damascus	B) Bahrein
C) Adis Ababa	D) Doha

Answer & Explanation Answer: A) Damascus

Explanation:

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Filed Under: Country Capitals
Exam Prep: Bank Exams

3 1802

Q:

What is the literal meaning of the term "Quo-Warranto"?

A) We command	B) To forbid
C) By what authority (or) warrant	D) None of these

Answer & Explanation Answer: C) By what authority (or) warrant

Explanation:

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Filed Under: General Awareness
Exam Prep: Bank Exams

1 1802

Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the phrase.

to have a strong emotional effect on.

A) to smother	B) to yield
C) to overwhelm	D) to forfeit

Answer & Explanation Answer: C) to overwhelm

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

0 1802

Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

A drop in the ocean

A) Even a small gesture means a lot to a needy person.	B) To lose someone in a huge crowd.
C) A scolding which has no effect on a stubborn person.	D) A very small amount compared with what is needed or expected.

Answer & Explanation Answer: D) A very small amount compared with what is needed or expected.

Explanation:

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Filed Under: English
Exam Prep: Bank Exams , GRE , TOEFL

0 1801

Q:

Which of the following is the main benefit of ozone?

A) absorbs ultraviolet radiation from the Sun	B) neutralizes the effects of carbon monoxide
C) reduces pollution levels	D) filters particulates from the atmosphere

Answer & Explanation Answer: A) absorbs ultraviolet radiation from the Sun

Explanation:

In the given options, all are the benfits of ozone. But, the main benefit of ozone is absorbing ultraviolet radiation from the Sun.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

1 1801

Q:

In the following questions, one part of the sentence may have an error. Find out which part of the sentence has an error and click the button corresponding to it. If the sentence is free from error, click the “No error” option.

Some of the richest (A) / business magnate (B) / live in Mumbai. (C) / No Error (D)

A) A	B) B
C) C	D) D

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