Questions

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback

The rivers are arranged in the descending order of their erosional activity.

India's most consistent middle-order batsman Cheteshwar Pujara stormed his way into record books after playing a marathon innings against Australia on fourth day of the third Test match
surpassing Rahul Dravid previous best of 495 balls. 

Emphasize means giving special importance or worth giving attention to in speaking or writing.

Here in the options, Accentuate is most nearly means Emphasize.

After a span of 20 years, a Hindu politician, Darshan Lal, is set to take the role of a cabinet minister in Pakistan.  The new Prime Minister Shahaid Khaqan Abbasi formulated his cabinet and has appointed 65-year old Lal to lead coordination between four Pakistan provinces.

Lal reportedly used to practice as a doctor in Mirpur Mathelo town in Ghotki district of Sindh province.