Questions

Q:

How can you describe an operational level agreement (OLA) ?

A) It is a legally binding contract outlining services delivered to an IT service provider that underpin a service that provider delivers to its customers. B) It is a written agreement between a supplier and the IT customer(s), defining the key service targets and responsibilities of both parties.
C) It contains targets that underpin those within an SLA to ensure that targets will not be breached by failure of the supporting activity. D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.
 
Answer & Explanation Answer: D) It is an agreement between a supplier and another part of the same organization that assists with the provision of services.

Explanation:

An agreement between an IT service provider and another part of the same organization. An OLA supports the IT service provider's delivery of services to customers. The OLA defines the goods or services to be provided and the responsibilities of both parties.

 

* For an example there be an OLA - between the IT service provider and a acquiring department to obtain hardware in discussed times - between the Service Desk and a support group to provide Incident resolution in accepted times.

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Q:

The 462nd Kandoori Festival 2019 has celebrated in?

A) Telangana B) West Bengal
C) Tamilnadu D) Uttar Pradesh
 
Answer & Explanation Answer: C) Tamilnadu

Explanation:

Kandoori festival is a festival which is celebrated by the Muslims of South India every year with great enthusiasm and grace. The festival is celebrated in commemoration of the anniversary of the saint's death, and pilgrims participate in the rituals and rites.

The 462nd annual Kandoori festival has commenced at nearby Nagore Dargah, a famous Muslim pilgrim centre in Tamilnadu.

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The Film which won the Best Picture Award at the IIFA Award 2014?

Answer

Bhaag Milkha Bhaag

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Q:

In which city were the first Modern Olympics held and when ?

A) Athens 1896 B) Barcelona 1798
C) Munich 1968 D) Olympia 1698
 
Answer & Explanation Answer: A) Athens 1896

Explanation:
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Filed Under: Sports

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Q:

What will be output of following c code?

void main()
{
struct india
{
char c;
float d;
};
struct world
{
int a[3];
char b;
struct india orissa;
};
struct world st ={{1,2,3},'P','q',1.4};
clrscr();
printf("%dt%ct%ct%f",st.a[1],st.b,st.orissa.c,st.orissa.d);
getch();
}

Answer

Output: 2 p q 1.400000

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Subject: Programming

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Q:

The food and drug administration sets standards for

A) product labeling B) traffic safety
C) advertising D) the environment
 
Answer & Explanation Answer: A) product labeling

Explanation:

The FDA is responsible for protecting and promoting public health through the control and supervision of food safety, tobacco products, dietary supplements, prescription and over-the-counter pharmaceutical drugs (medications), vaccines, biopharmaceuticals, blood transfusions, medical devices, electromagnetic radiation emitting devices (ERED), cosmetics, animal foods & feed and veterinary products.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What is good customer service?

Answer

Good customer service means having thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.

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Q:

How would you go about greeting each customer who comes in the store?

Answer

If you want bonus points, make sure you address each side of this tricky two-part question. 


The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention.  


The second part is how you would actually greet them – what would you say to them? Would you alert them of your newest products, ask if they’re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?

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Subject: Retail

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