Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

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Q:

Find the angular elevation of the sum when the shadow of a 15m long pole is 152meters

A) 45° B) 60°
C) 30° D) 90°
 
Answer & Explanation Answer: B) 60°

Explanation:
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Q:

In the following question, four words are given, out of which only one word is correctly spelt. Find the correctly spelt word.

A) Liaison B) Laiseon
C)  Laision D) Liesion
 
Answer & Explanation Answer: A) Liaison

Explanation:
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Q:

In the following question, a sentence / a part of sentence is underlined. Below are given alternatives to the underlined part which may improve the sentence. Choose the correct alternative. In case no improvement is required, choose "No Improvement" option.

 

She was unhappy even after she married into an accommodative and caring family.

A) remained unhappy B) continued her sadness
C) existed in unhappiness D) No improvement
 
Answer & Explanation Answer: A) remained unhappy

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Q:

In the following question, four words are given out of which one word is incorrectly spelt. Select the incorrectly spelt word.

A) Pedestrain B) Plaintiff
C) Potatoes D) Potassium
 
Answer & Explanation Answer: A) Pedestrain

Explanation:
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Q:

In the following question, a sentence has been given in Direct/Indirect speech. Out of the four alternatives suggested, select the one which best expresses the same sentence in Indirect/Direct speech.

 

The manager said, "I will not waste any further time and start the work today itself."

A) The manager said that he would not waste any further time and start the work today itself. B) The manager said that he will not waste any further time and start the work that day itself.
C) The manager said that he will not waste any further time and start the work today itself. D) The manager said that he would not waste any further time and start the work that day itself.
 
Answer & Explanation Answer: D) The manager said that he would not waste any further time and start the work that day itself.

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Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

Drug which causes people to sleep easily

A) Poppy B) Soporific
C) Beguile D) Pedant
 
Answer & Explanation Answer: B) Soporific

Explanation:
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Q:

In the following question, a sentence has been given in Active/Passive voice. Out of the four alternatives suggested, select the one which best expresses the same sentence in Passive/Active voice.
The kids were laughing at the old lady.

A) The old lady is laughing at the kids. B) The old lady was being laughed at by the kids.
C) The old lady was being laughed by the kids. D) The old lady was laughed at by the kids.
 
Answer & Explanation Answer: B) The old lady was being laughed at by the kids.

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