Q:

How would you handle negative feedback from a customer?

Answer

Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.

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Subject: Customer Service

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Q:

The sentences given with blanks are to be filled with an appropriate word(s). Four alternatives are suggested for each question. For each question, choose the correct alternative and click the button corresponding to it.

We should first collect the funds and then _____ action.

A) plunge into	B) plunge onto
C) plunge at	D) plunge in

Answer & Explanation Answer: A) plunge into

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

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Q:

The sentences given with blanks are to be filled with an appropriate word(s). Four alternatives are suggested for each question. For each question, choose the correct alternative and click the button corresponding to it.

The two boys ______ each other for the first place.

A) contend for	B) fought with
C) vied with	D) struggled to

Answer & Explanation Answer: C) vied with

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

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Q:

A sentence/a part of the sentence is underlined. Four alternatives are given to the underlined part which will improve the sentence. Choose the correct alternative and click the button corresponding to it. In case no improvement is needed, click the button corresponding to "No improvement".

We will take care of your children when you are away at Mumbai.

A) be looking for	B) look after
C) take care after	D) No improvement

Answer & Explanation Answer: B) look after

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, four words are given out of which one word is incorrectly spelt. Find the incorrectly spelt word.

A) Literary	B) Leakeage
C) Laudable	D) Loafer

Answer & Explanation Answer: B) Leakeage

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.
ethnic cleansing

A) a social revolution where negative aspects of a culture are removed	B) to perform mass religious conversions
C) the mass killing of members of one ethnic group	D) removal of all signs of culture from a society

Answer & Explanation Answer: C) the mass killing of members of one ethnic group

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Filed Under: English
Exam Prep: Bank Exams

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Q:

The term entitlement refers to a program

A) of social welfare for which citizenship is the only criterion of eligibility	B) where any individual who meets the eligibility criteria is entitled to receive the benefit
C) designed specifically to alleviate the hardships of old age	D) which provides indirect payments to individuals, such as funding for public schools

Answer & Explanation Answer: B) where any individual who meets the eligibility criteria is entitled to receive the benefit

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Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In IT, means that the data available in the database is both accurate and consistent.

A) Data Security	B) Data Availability
C) Data Binding	D) Data Integrity

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