Questions

A candidate key is a column, or set of columns, in a table that can uniquely identify any database record without referring to any other data. Each table may have one or more candidate keys, but one candidate key is unique, and it is called the primary key.

Himachal Pradesh state became 1st to launch a pan-India single emergency no. 112 where all kinds of immediate help can be sought in urgent matters.

Under this project, an Emergency Response Centre (ERC) has been established in Shimla along with 12 district command centres (DCCs), covering the entire state. The ERC has been integrated with police (100), fire (101), health (108) and women (1090) helpline numbers to provide emergency services through the emergency number '112'.

Shaktikanta Das, member of the fifteenth finance commission, as the governor of the Reserve Bank of India (RBI), a day after Urjit Patel resigned at the end of a bruising tussle with the government over the regulator’s independence and the regulation of banks.

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing

There are mainly two types of call centers :

a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.

b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call.