Questions

GDPR stands for the General Data Protection Regulation. The GDPR is a piece of EU legislation passed by the European Parliament in 2016.

It aims to make it simpler for people to control how companies use their personal details.

Companies will not be allowed to collect and use personal information without the person's consent.

Data includes things like a person's name, email address and phone number, and also internet browsing habits collected by website cookies.

The technology giant Apple has been named as the most innovative company of 2016, as per Boston Consulting Group (BCG) 2016 analysis. In the list of world’s 50 most innovative companies, Google has been ranked second, followed by Tesla Motors, Microsoft, Amazon, Netflix, Samsung, Toyota, Facebook and IBM. 

“Verify Scope is the process of formalizing acceptance of the completed project deliverables. Verifying scope includes reviewing deliverables with the customer or sponsor to ensure that they are completed satisfactorily and obtaining formal acceptance of deliverables by the customer or sponsor.” PMBOK [5.4]

Like many other profession, customer service jobs have work ethics and rules that must be obeyed. With this, stick to the complaint procedure. Tell them we don’t need to rush things and submit complaints to highest official. Instead, approach the team leader first, the administrator and so on.