Questions

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback

Hence, the missing number iss 25.

The boring of India’s first underwater rail tunnel under the Hooghly River for establishing metro link between Howrah and Kolkata has completed before its scheduled deadline of July 2017. The tunnel is 16.6 km long, out of which 10.8 km runs under the ground. Of this 10.8 km, 502 metres is under the water and the whole thing connects Howrah to the west and Salt lake to the east. It will have 12 stations and six will be underground. Estimated cost of the entire project is $750 million or about Rs 5,000 crores. The final commissioning of the project is expected by December 2019, following which it will be operational. The project is built by Afcons Transtonnelstroy and implemented by Kolkata Metro Railway Corporation Ltd (KMRCL).

Apple briefly touched $800 billion market valuation, making it the world's first ever company to hit the milestone. At $800 billion, Apple's valuation was higher than the combined market cap of all the 30 Sensex companies, which stood at $784 billion. The world's most valuable company, Apple is followed by Google parent Alphabet, and Microsoft in market valuation.