Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

When backed by buying, power wants become

A) demands B) physical needs
C) exchanges D) social needs
 
Answer & Explanation Answer: A) demands

Explanation:

When backed by buying, power wants become demands. 

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Filed Under: Marketing and Sales
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The concept of due process refers to

A) banking B) justice
C) politics D) economy
 
Answer & Explanation Answer: B) justice

Explanation:

Due process is the legal requirement that the state must respect all legal rights that are owed to a person.

Therefore, due process refers to the criminal justice system operating within the bounds of the law.

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Filed Under: Indian Politics
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Q:

Which of the following is true of enzymes?

A) Enzymes lowers the activation energy for the chemical reaction B) Enzymes speed up the rate of a chemical reaction
C) Both A & B D) Neither A nor B
 
Answer & Explanation Answer: C) Both A & B

Explanation:

Enzymes are macromolecular biological catalysts. Enzymes accelerate chemical reactions. The molecules upon which enzymes may act are called substrates and the enzyme converts the substrates into different molecules known as products.

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Filed Under: Biology
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Q:

The organs of the urinary system are

A) Kidney B) Urinary bladder
C) Ureter D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

the_organs_of_the_urinary_system_are1537338921.png image

 

The urinary system purpose in the human body is to eleminate the waste from the body. The urinary system is also called as Rena system. It consists of kidney, ureter, urinary bladder and urethra.

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Filed Under: Biology
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Q:

Type 1 diabetes is more common than type 2 ?

A) TRUE B) FALSE
Answer & Explanation Answer: B) FALSE

Explanation:

Type 2 diabetes is the most common form of diabetes.


 



  • If you have type 1 diabetes your body does not release insulin.


 



  • If you have type 2 diabetes your body does not use insulin properly.

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Subject: Biology
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Q:

E.K. Janaki Ammal National Award on Taxonomy is administered by the

A) Ministry of Agriculture and Farmers Welfare B) Ministry of New and Renewable Energy
C) Ministry of Health and Family Welfare D) Ministry of Environment,Forest and Climate Change  
 
Answer & Explanation Answer: D) Ministry of Environment,Forest and Climate Change  

Explanation:

In order to encourage work of excellence in taxonomy and also to encourage young students and scholars to work in this field of science, this award, named after the late Prof. E.K. Janaki Ammal was instituted in the year 1999.Late Prof. Janaki Ammal did taxonomic work of outstanding merit and excellence, particularly in the area of cytotaxonomy and has been a source of inspiration to many young scientists.The award is presented by Ministry of Environment, Forest and Climate Change

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Filed Under: Indian Politics
Exam Prep: Bank Exams

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Q:

The chief constituent of gobar gas is

A) Methane B) Carbon dioxide
C) Ethane D) Hydrogen
 
Answer & Explanation Answer: A) Methane

Explanation:
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Filed Under: General Science
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