Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

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Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/Phrase.
The thin end of the wedge

A) In strict vigilance B) Start of harmful development
C) Be aware of the trick D) Not a worthy possession
 
Answer & Explanation Answer: B) Start of harmful development

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Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

Act of mercy killing

A) Suicide B) Euthanasia
C) Immolation D) Asphyxiation
 
Answer & Explanation Answer: B) Euthanasia

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Q:

In the following question, out of the four alternatives, choose the word which is opposite in meaning to the given word and click the button corresponding to it.

DETEST

A) DENOUNCE B) IGNORE
C) ADORE D) CASTIGATE
 
Answer & Explanation Answer: C) ADORE

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Q:

A sentence/a part of the sentence is underlined. Four alternatives are given to the underlined part which will improve the sentence. Choose the correct alternative and click the button corresponding to it. In case no improvement is needed, click the button corresponding to "No improvement".

Really speaking, no man is perfect

A) Strictly B) slightly
C) vaguely D) No improvement
 
Answer & Explanation Answer: A) Strictly

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.

The antigen-antibody immunological reaction is used to be regarded as typical of immunological responses. Antibodies are proteins synthesized by specialized cells called plasma cells, which are formed by lymphocytes (cells from the lymph system) when an antigen, a substance foreign to an organism's body, comes in contact with lymphocytes. Two important manifestations of antigen-antibody immunity are lysis, the rapid physical rupture of antigenic cells and the liberation of their contents into the surrounding medium, and phagocytosis, a process in which antigenic particles are engulfed by and very often digested by macrophages and polymorphs. The process of lysis is executed by a complex and unstable blood constituent known as complement, which will not work unless it is activated by a specific antibody; the process of phagocytosis is greatly facilitated when the particles to be engulfed are coated by a specific antibody directed against them.

Phagocytosis is a process in which antigenic particles are _____ by and very often digested by macrophages and polymorphs.

A) attacked B) attracted
C) enveloped D) engulfed
 
Answer & Explanation Answer: D) engulfed

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Q:

In the following question, four words are given out of which one word is correctly spelt. Select the correctly spelt word.

A) Composure B) Cumposure
C) Composore D) Cumposore
 
Answer & Explanation Answer: A) Composure

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Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

A live wire

A) Industrious and brilliant B) Lively and active
C) Sincere and intelligent D) Sincere and efficient
 
Answer & Explanation Answer: B) Lively and active

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