Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

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Q:

In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

Job performance is ______ by a number of factors. Motivation alone does not lead to increased performance. Ability and technology moderates the relationship between motivation and performance. The higher the levels of ability and motivation the ______ the level of performance will be. However, increasing motivation beyond an ______ level tends to ______ a dysfunctional result because it is ______ by an increased level of anxiety.

tends to ______ a dysfunctional result

A) deduce B)  introduce
C) produce D) reduce
 
Answer & Explanation Answer: C) produce

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

____________ comprises the archaeological remains of a monastic and scholastic institution.

A) Nalanda B) Rani ki vav
C) Hill Forts of Rajasthan D) Fatehpur Sikri
 
Answer & Explanation Answer: A) Nalanda

Explanation:
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Filed Under: Indian Geography
Exam Prep: Bank Exams

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Q:

Name the part of neuron where information is acquired.

A) Axon B) Nucleus
C) Dendrite D) None of the above
 
Answer & Explanation Answer: C) Dendrite

Explanation:

The part of neuron where information is acquired is called as Neuron.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Where is a transistor most likely to be found ?

A) Wrist watch B) Fuse
C) Hearing aid D) Fluorescent lamp
 
Answer & Explanation Answer: C) Hearing aid

Explanation:
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Filed Under: Physics
Exam Prep: Bank Exams

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Q:

In the following question, out of the given four alternatives, select the one which is opposite in meaning of the given word.

 

Reprimand

 

A) Forgiveness B) Punishment  
C) Lecture   D) Blame
 
Answer & Explanation Answer: A) Forgiveness

Explanation:
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Filed Under: English
Exam Prep: Bank Exams , GRE , TOEFL

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Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

Suitable or intended for only young persons

A) Youthful B) Puerile
C) Adolescent D) Juvenile
 
Answer & Explanation Answer: D) Juvenile

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

A sentence/a part of the sentence is underlined. Four alternatives are given to the underlined part which will improve the sentence. Choose the correct alternative and click the button corresponding to it. In case no improvement is needed, click the button corresponding to "No improvement".

Please switch of the fan.

A) switch off B) switch in
C) switch out D) No improvement
 
Answer & Explanation Answer: A) switch off

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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