Questions

Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing


There are mainly two types of call centers :


a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.


b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

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Subject: Call Center

0 1852
Q:

Japanese Ukiyo e prints depicted

A) Lord shiva B) The everyday world
C) Flung ink D) Shinto
 
Answer & Explanation Answer: B) The everyday world

Explanation:

Japanese Ukiyo-e prints depicted the everyday world or the transitory world we live.

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1 1851
Q:

India’s fastest indigenous train Train18, which will run from Delhi to Varanasi, named as

A) Vande Bharat Express B) Bharat Express
C) Vandemataram Express D) Sapthagiri Express
 
Answer & Explanation Answer: A) Vande Bharat Express

Explanation:

India’s fastest indigenous train Train18, which will run from Delhi to Varanasi, named as Vande Bharat Express.

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0 1851
Q:

Sushma Swaraj is _________ by profession.

A) Advocate B) Teacher
C) Engineer D) Doctor
 
Answer & Explanation Answer: A) Advocate

Explanation:

Other than being the politician of India, Sushma Swaraj is Advocate by profession. She was the first women chief minister of Delhi for a brief period, Second women Minister for External Affairs after Indira Gandhi.

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9 1851
Q:

Kyoto Protocol is related to

A) Wetland conservation B) Ozone depletion
C) Air pollution D) Climate change
 
Answer & Explanation Answer: D) Climate change

Explanation:
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Filed Under: General Science
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5 1851
Q:

A theocracy is ruled by religious leaders who

A) claim to act with divine authority B) believe that rule by religious law is wrong
C) believe that a communist government leads best D) claim divine authority sways government
 
Answer & Explanation Answer: A) claim to act with divine authority

Explanation:

A government ruled by religiuos leaders is Theocracy. A theocracy is ruled by religious leaders who claim to act with divine authority.

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Filed Under: Indian Politics
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2 1851
Q:

First generation of computer was based on which technology?

A) Vaccum Tube B) VLSI
C) LSI D) Transistor
 
Answer & Explanation Answer: A) Vaccum Tube

Explanation:

The first computers used vacuum tubes for circuitry and magnetic drums for memory, and were often enormous, taking up entire rooms.

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4 1850
Q:

Which one of the following is most sensitive to environmental change?

A) Amphibian B) Reptile
C) Mammal D) Insect
 
Answer & Explanation Answer: A) Amphibian

Explanation:

Amphibians are one of the most sensitive groups to change, whether that is caused by habitat loss, invasive species, disease, trade or climate change. Their sensitivity to environmental threats has been generally linked to the observation that amphibians are characterized by a rather permeable skin. Given their complex life cycles and other traits, amphibians are often recognized as indicators of ecosystem health.

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2 1850