Questions

Metropolis is a central city with the developed area surrounding it while Megalopolis is a region made up of 2 or more metropolitan areas.

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Genes: The DNA is the genetic material. The DNA is made of several nucleotides. A nucleotide means, one nitrogenous base one sugar molecule and a phosphate molecule. These Nucleotides occur in sequences and several nucleotides form one gene ( a functional gene is called a cistron)

The act of formally approving something is known as Ratification.

When a work process is out-sourced to a different country which is not nearby – it is called off-shore outsourcing. For e.g. If USA outsources a work process to India- it is off-shore outsourcing. 

Herbivorous organisms are those that take for their food, plant parts like leaves raw in contrast to vegetarian, which means that plant products are taken raw or after being cooked.