Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

The law of demand implies that

A) the higher the price of a good, the lesser the quantity demanded B) the higher the price of a good, the higher the quantity demanded
C) the higher the quantity demanded, the higher the price of a good D) All of the above
 
Answer & Explanation Answer: A) the higher the price of a good, the lesser the quantity demanded

Explanation:

The law of demand implies that "The higher the price of a good, the lesser the quantity demanded".

 

 

For example:

If the rate of a mobile phone increased, the quantity demanded by the customers is decreased.

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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The Ministry of Women and Child Development has launched which childline contest to spread awareness on human trafficking?

Answer

The Ministry of Women and Child Development has launched #Childline1098 childline contest to spread awareness on human trafficking. 


Human trafficking is the trade of humans for the purpose of forced labour, sexual slavery, or commercial sexual exploitation for the trafficker or others.


 



The WCD Ministry has invited people to share images of the logo of Childline 1098, the nationwide emergency helpline for children in distress, that they spot at unique locations and send it with a tagline to win a cash price, in a bid to spread awareness on trafficking.


The contest has been organised to mark 'World Day against Trafficking in Persons' on July 30.



The Childline has been operating at 450 locations, including 76 key railway stations, across the country.

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Subject: General Awareness Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

4 2322
Q:

Which works are protected by copyright?

A) Ideas B) Architectural works
C) Procedures D) Names
 
Answer & Explanation Answer: B) Architectural works

Explanation:

 

 Copyright law safeguards the expression of thoughts and facts, not simply the thoughts and actualities. Thoughts are fair diversion for everybody to express in their own words.

 

Works that are protected by copyright are ::

 

Literary works,

 

Musical works, including any accompanying words

 

Dramatic works, including any accompanying music

 

Pantomimes and choreographic works

 

Pictorial, graphic, and sculptural works

 

Motion pictures and other audiovisual works

 

Sound recordings

 

Architectural works.

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Filed Under: General Awareness
Exam Prep: CAT , Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk , Analyst

3 2322
Q:

The first Finance Minister of India?

A) RK Shanmukham Chetty B) P Chidambaram
C) Jawaharlal Nehru D) Vallabhai Patel
 
Answer & Explanation Answer: A) RK Shanmukham Chetty

Explanation:
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Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Primary productivity is not limited by

A) Time B) Availability of sunlight
C) Water D) Nutrients
 
Answer & Explanation Answer: A) Time

Explanation:

Primary productivity refers to plants that make their own food using sunlight, water and availability of nutrients. Hence, they are not limited by time.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

A trial balance is prepared to

A) measure credits B) measure debits
C) measure credits = debits are not D) None of the above
 
Answer & Explanation Answer: C) measure credits = debits are not

Explanation:
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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The criminal was __________ lest he should escape.

A) fetid B) fettered
C) fettled D) feted
 
Answer & Explanation Answer: B) fettered

Explanation:
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Filed Under: English

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