Questions

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

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Q:

A king of the Roman Empire, in 37 B.C, became the most powerful and ruled for 44 years.Who was that king?

A) Octavian B) Julius Caesar
C) Lapidus D) Mark Antony
 
Answer & Explanation Answer: A) Octavian

Explanation:

In 37 BC, Octavian became the most powerful man in the Roman Empire for 44 years under the titles of Augustus, which meant 'holy' and imperator, meaning 'Victorious general'. He also called himself Princeps, 'first citizen of the state'. The period of Roman history beginning with his rule upto A.D 284 is called the principate. His rule and the period following it were  peaceful and  are known in history as 'Pax Romana' which means 'Roman Peace'

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Filed Under: World History

1 2160
Q:

Sum of factors of 4b2c2-(b2+c2-a2)2 is 

A) a + b + c B) 2(a + b + c)
C) 0 D) 1
 
Answer & Explanation Answer: B) 2(a + b + c)

Explanation:
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0 2159
Q:

Environmental Science is the study of

A) Geography B) Physics
C) Biology D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

environmental_science_is_the_study_of1549343122.png image

Environmental science is a field that integrates physical, biological and information sciences to the study of the environment, and the solution of environmental problems. This emerged from the fields of natural history and medicine during the Enlightenment.

 

In brief, it is a scientific study of the natural world and how it is influenced by people.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

3 2159
Q:

The enzyme in whosepresence glucose and fructose are converted into alcohol is 

A) Diastase B) Maltase
C) Invertase D) Zymase
 
Answer & Explanation Answer: D) Zymase

Explanation:
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Filed Under: Chemistry

1 2159
Q:

Voting rights in the IMF are distributed on the basis of ___________.

 

A) one country one vote B) proportion to the share of the income of the country in the world income
C) proportion to contributions given by each country   D) proportion to quota allotted to countries from timed to time  
 
Answer & Explanation Answer: D) proportion to quota allotted to countries from timed to time  

Explanation:
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Filed Under: Indian Politics
Exam Prep: Bank Exams

0 2158
Q:

Google has introduced a new app named what that allows anybody to submit stories for and about their communities?

A) Bulletin B) Allo
C) FastRead D) Google Express
 
Answer & Explanation Answer: A) Bulletin

Explanation:
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2 2158
Q:

Who is the Italian avant-grade-motion-picture director and screen-writer whose films are known for their haunting images of human isolation?

Answer

Michelangelo Antonioni

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