Questions

Q:

Which is the largest Mountain range?

A) Arravali B) Andes
C) Great Dividing Range D) Cascade
 
Answer & Explanation Answer: B) Andes

Explanation:

Andes is the largest mountain range of about 7000km

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Q:

who was the first non-human to win an Oscar?

A) Pussycat B) Mickey Mouse
C) Ninja D) Bender
 
Answer & Explanation Answer: B) Mickey Mouse

Explanation:

Mickey Mouse was the first non-human to win an Oscar in 1932.

Walt Disney won the first of his many Oscars for the creation of Mickey Mouse.

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Filed Under: Honours and Awards
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

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Q:

The first women Prime Minister of India?

A) Sarojini Naidu B) Sonia Gandhi
C) Indira Gandhi D) Laxmi Bai
 
Answer & Explanation Answer: C) Indira Gandhi

Explanation:

The first women Prime Minister of India is Indira Gandhi.

The_first_women_Prime_Minister_of_India1542605399.jpg image

 

Following the death of Indian Prime Minister Lal Bahadur Shastri, Indira Gandhi becomes head of the Congress Party and thus prime minister of India in the year 1966 until her death in 1984.

 

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

[(84)2÷28×12] ÷24 =7×?

A) 15 B) 17
C) 19 D) None of these
 
Answer & Explanation Answer: D) None of these

Explanation:
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Filed Under: Verbal Reasoning - Mental Ability
Exam Prep: Bank Exams
Job Role: Bank PO

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Q:

The method of Constitutional Amendment is provided in 

A) Article 348 B) Article 358
C) Article 368 D) Article 378
 
Answer & Explanation Answer: C) Article 368

Explanation:
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Filed Under: Indian Politics

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Q:

Which one of the following has recently conferred the Honorary Degree of Doctor of Letters (D.Lit) on UN Secretary General Bank-ki- Moon?

A) Jamia Millia Islamia University B) Lal Bahadur Shastri Sanskrit University
C) G.G.S Indraprastha University D) I.I.T Delhi
 
Answer & Explanation Answer: A) Jamia Millia Islamia University

Explanation:
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Q:

The flow of information through MIS is

A) organization dependent B) information dependent
C) management dependent D) need dependent
 
Answer & Explanation Answer: D) need dependent

Explanation:

The flow of information through MIS - Management Information System is Need dependent.

The backbone of any organization is Information. The information of MIS comes from both internal and external sources.

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Q:

What will you do when a customer is abusive/irritated?

Answer

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:


-  Listen to them and empathize with their situation


-  Apologize and take ownership of the problem and give a solution


-  Approach them and ask for a reason for their displeasure


-  If they insist on talking to your manager, get him on line ASAP


- Follow up after giving the solution and ask for feedback

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Subject: Call Center

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