Questions

Call center is a subset of BPO. 

We encounter cycle stealing in the context of Direct Memory Access (DMA). Either the DMA controller can use the data bus when the CPU does not need it, or it may force the CPU to temporarily suspend operation. The latter technique is called cycle stealing. Note that cycle stealing can be done only at specific break points in an instruction cycle.

In terms of concentration of impurity (a.k.a impurity doping concentration, often abbreviated to doping concentration), from the highest to the lowest among the three regions of a bipolar junction, emitter, collector, and base are the correct order. The above order is independent of the type of BJT, npn or pnp

Value added is determined by the difference between the price of product or service and the cost of producing it.

Added Value = Price that the product or service is sold at - cost of producing the product.