Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

When backed by buying, power wants become

A) demands B) physical needs
C) exchanges D) social needs
 
Answer & Explanation Answer: A) demands

Explanation:

When backed by buying, power wants become demands. 

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Filed Under: Marketing and Sales
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Who written the book 'Ambedkar - Awakening India's Social Conscience'

Answer

 Narendra Jadhav

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Q:

The law of demand states that other things equal

A) as the price increases, the quantity demanded will decrease. B) as the price increases, the quantity demanded will increase.
C) as the price decreases, the demand curve will shift to the right. D) as the price increases, the demand will decrease.
 
Answer & Explanation Answer: A) as the price increases, the quantity demanded will decrease.

Explanation:
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Filed Under: Indian Economy
Exam Prep: Bank Exams , AIEEE , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The pressure of a fluid varies with depth h as P = PQ+pgh, where p is the fluid density. This expression is associated with

A) Pascal’s law B) Newton’s law
C) Bernoulli’s principle D) Archimedes’ principle
 
Answer & Explanation Answer: A) Pascal’s law

Explanation:

Pascal's law is a principle in fluid mechanics that states that a pressure change occurring anywhere in a confined incompressible fluid is transmitted throughout the fluid such that the same change occurs everywhere.

This principle is stated mathematically as: P= P + rgh

 

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Filed Under: Physics
Exam Prep: Bank Exams

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Q:

Improve the bracketed part of the sentence.
The mobile phones have made digital cameras a little (superfluous) in today's world.

A) extinct B) obsolete
C) redundant D) No improvement
 
Answer & Explanation Answer: B) obsolete

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In what country would you find Coptic Christians?

Answer

Egypt

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Subject: World Geography

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Q:

Father of Email

Email1498884677.jpg image

A) A B) B
C) C D) D
 
Answer & Explanation Answer: B) B

Explanation:

Ray Tomilson

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Filed Under: Famous Personalities
Exam Prep: CAT , Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk

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