Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

Report Error

View answer Workspace Report Error Discuss

Subject: Retail

0 1579
Q:

Who was known as the Second founder of the Maratha Empire?

A) Balaji Bishwanath B) Balaji Baji Rao
C) Baji Rao I D) Madhav Rao
 
Answer & Explanation Answer: A) Balaji Bishwanath

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian History
Exam Prep: Bank Exams

1 1579
Q:

Name something switzerland is famous for

A) Apples B) Alps
C) Aeroplanes D) Water falls
 
Answer & Explanation Answer: B) Alps

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: World Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

4 1579
Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.

Lambency

A) Effulgence B) Dullness
C) Gusto D) Phosphorescence
 
Answer & Explanation Answer: B) Dullness

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1579
Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the phrase.

 

A story that expresses ideas through symbols.

A) Armoury B) Allegory
C) Amatory D) Aleatory
 
Answer & Explanation Answer: B) Allegory

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1579
Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

To have a finger in every pie

A) To Fight with everybody B) To be involved in a large and varied number of activities or enterprises
C) To make fun of everybody D) To leave every job unfinished
 
Answer & Explanation Answer: B) To be involved in a large and varied number of activities or enterprises

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1579
Q:

In the following question, a sentence / a part of sentence is underlined. Below are given alternatives to the underlined part which may improve the sentence. Choose the correct alternative. In case no improvement is required, choose "No Improvement" option.

 

Your father is among the other things a private person.

 

A) of the other things B) among other things
C) among the others D) No improvement
 
Answer & Explanation Answer: B) among other things

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1579
Q:

In the following question, a sentence has been given in Direct/Indirect speech. Out of the four alternatives suggested, select the one which best express the same sentence in Indirect/Direct speech.

 

The spectators applauded the young athlete saying that he had broken all previous records.

 

A) The spectators said to the young athlete,"Bravo! You have broken all records." B) The spectators exclaimed to the young athlete,"You have broken all records."
C) The spectators said to the young athlete,"You broke all records." D) The spectators said to the young athlete,"You had broken all records."
 
Answer & Explanation Answer: A) The spectators said to the young athlete,"Bravo! You have broken all records."

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1579