Questions

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing

There are mainly two types of call centers :

a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.

b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

Christianity was founded by hesus Christ in Jerusalem, capital of Israel.

History of Shimla goes back to the period of Anglo –Gurkha war in the year 1808-09. The British connection with the area developed only after this battle between the Sikh rulers of these hills and the Gurkhas from Nepal.

The Khilafat movement, also known as the Indian Muslim movement (1919–24), was a pan-Islamist political protest campaign launched by Muslims of British India led by Shaukat Ali, Mohammad Ali Jauhar and Abul Kalam Azad.

Microeconomics is the branch or subset of economics that deals with the study of Decisions of individual firms, households and consumers.

Sensation is the activation of the receptors by stimuli.

Mitochondria which is present in both plant and animal cells supplies energy to the cells and hence called as the powerhouse of the cell.