Questions

a.Direct interaction with customers: The retailer acts as the final link between the organisation and its customer. The retailer knows his customer better than anyone. He even suggests the customer what to purchase and allows him credit facilities to encourage frequent buying behaviour in the customer.

b.Small purchases: The customer purchases goods in small lots from the retail stores. So there are frequent visits to the retail store by the customer.

c.Instrument of marketing communication: via which information about the product is disseminated to the needy customers

The 'sphinx' is a mythological animal with the body of a lion and the head of man. Each Sphinx was carved out of a single solid stone.

The alphabetical value of the letters in the left hand column follows through the sequence of Prime Numbers, with the letters in the right hand column representing the corresponding reverse alphabetical values. So,

M = Reverse of M = N.