Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

The exchange of materials between blood and interstitial fluid occurs only at the _____.

A) Veins B) Capillaries
C) Arteries D) Arterioles
 
Answer & Explanation Answer: B) Capillaries

Explanation:
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Filed Under: General Science
Exam Prep: Bank Exams

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Q:

The area under a Velocity-Time graph represents ______________.

A) distance B) acceleration
C) force D) momentum
 
Answer & Explanation Answer: A) distance

Explanation:
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Filed Under: Physics
Exam Prep: Bank Exams

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Q:

Calculate the time period (in seconds) of a sound wave of wavelength 4m traveling with a speed of 500m/s

A) 2000 B) 0.016
C) 1000 D) 0.008
 
Answer & Explanation Answer: D) 0.008

Explanation:
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Filed Under: Physics

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Q:

The high-security banknote production facility which iscredited with the design of the Rs 2000 banknote has beenset up at _____________ .

A) Nasik B) Dewas
C) Mysuru D) Noida
 
Answer & Explanation Answer: C) Mysuru

Explanation:
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Filed Under: General Awareness
Exam Prep: Bank Exams

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Q:

What is the name of the tropical cyclones in the China Sea?

A) Hurricanes B) Tornado
C) Twister D) Typhoon
 
Answer & Explanation Answer: D) Typhoon

Explanation:
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Filed Under: General Awareness
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Q:

Limonitic ore is the ore of which metal?

A) Iron B) Aluminium
C) Zinc D) Cobalt
 
Answer & Explanation Answer: A) Iron

Explanation:

Limonite is one of the two principal iron ores, the other being hematite, and has been mined for the production of iron.

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Filed Under: General Science
Exam Prep: Bank Exams

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Q:

In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

Most __________________ of all to the rambler on avian lore intent is the fact that there are many species and genera that are peculiar to the West, and ______________ new to him, keeping him constantly on the 'qui vive'. _____________ Colorado you will look in vain for the common blue jay, so abundant in all parts of the East; but you will be more _______________ compensated by the presence of seven other species _____________ the jay household.


West, and ______________ new to him, keeping him constantly on the 'qui vive'.

A) therefore B) because
C) if D) for
 
Answer & Explanation Answer: A) therefore

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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