Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

A group of turkeys is called an Ambush.

A) TRUE B) FALSE
Answer & Explanation Answer: B) FALSE

Explanation:

Fase. The given statement that a group of turkeys is called an ambush is not true.


turkeys1532424156.jpg image


 


The group of turkeys is called Rafter or a flock.

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Subject: Animals and Birds
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

4 2329
Q:

Mann Ki Baat is an Indian radio programme was officially launched in which of the following years?

A) 2015 B) 2014
C) 2017 D) 2016
 
Answer & Explanation Answer: B) 2014

Explanation:

Indian radio programme 'Mann Ki Baat' was officially launched on 3rd October, 2014.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 2329
Q:

Brownish film formed on iron when left in open is called?

A) Dust B) Shovel
C) Spade D) Rust
 
Answer & Explanation Answer: D) Rust

Explanation:
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Filed Under: Chemistry
Exam Prep: Bank Exams

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Q:

Where is the Head Quarters of Archaeological Survey Of India?

A) New Delhi B) Pune
C) Hyderabad D) Kolkata
 
Answer & Explanation Answer: A) New Delhi

Explanation:

The Head Quarters of Archaeological Survey Of India is in New Delhi.

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 2329
Q:

One function of sphincter muscles is to

A) secrete digestive juices into the GI tract B) grind large food particles
C) trigger hormone release D) control the passage of food through the GI tract
 
Answer & Explanation Answer: D) control the passage of food through the GI tract

Explanation:
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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , GATE
Job Role: Analyst , Bank Clerk , Bank PO

1 2328
Q:

Who is the head of the cabinet-level committee concerning the merger of public sector banks?

A) Arun Jaitley B) Urjit Patel
C) Rajnath Singh D) Narendra Modi
 
Answer & Explanation Answer: A) Arun Jaitley

Explanation:

With reforms in the public sector banking space, the government has constituted a ministerial panel headed by Finance Minister Arun Jaitley that will oversee merger proposals of state-owned banks. The other members of the panel include Railway and Coal Minister Piyush Goyal and Defence Minister Nirmala Sitharaman.

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Filed Under: Indian Politics

0 2328
Q:

Which statement describes the amount of rainfall in grasslands?

A) more than deserts B) less than forests
C) Both A & B D) None of the above
 
Answer & Explanation Answer: C) Both A & B

Explanation:
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Filed Under: World Geography
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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