Questions

When you are applying for a job at a call center you should know that there will be moments when unsatisfied customers will get angry on you. The key here is to focus on what is the purpose of the call, maintain your calmness and be polite.

As an answer to this question, you can say that you would rate your level of patience and people friendliness above average. You can back it up with an example from your personal or professional life. 

The given statement option A) is False regarding energy balance.
It should be "Inactive people use less energy so they should consume fewer calories."

Tone, volume and pace are part of Spoken language.

The logic in the given puzzle is - Number of squares in the figures.

Hence, the number of squares in the question figure is 14.