Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

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Q:

In which of the following games the term "deuce" is used?

A) Kabaddi B) Football
C) Cricket D) Badminton
 
Answer & Explanation Answer: D) Badminton

Explanation:
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Exam Prep: Bank Exams

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Q:

If x + (1/x) = 2, then what is the value of x64 + x121?

A) 0 B) 1
C) 2 D) -2
 
Answer & Explanation Answer: A) 0

Explanation:
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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the words/sentence.

 

Transfix or pierce with a sharp instrument

 

A) Impale B) Rampart
C) Aegis D) Bulwark
 
Answer & Explanation Answer: A) Impale

Explanation:
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Exam Prep: Bank Exams , GRE , TOEFL

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Q:

A sentence has been given in Direct/Indirect Speech. Out of the four given alternatives, select the one which best expresses the same sentence in Indirect/Direct Speech.

I said to Ajay, “Will you lend me some money?” 

 

A) I told Ajay to lend me some money. B) I said to Ajay if he would give me some money.
C) I asked Ajay if he would lend me some money. D) I asked Ajay if he would give me some money or not.
 
Answer & Explanation Answer: C) I asked Ajay if he would lend me some money.

Explanation:
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Q:

In the following question, a sentence has been given in Active/Passive voice. Out of the four alternatives suggested, select the one which best expresses the same sentence in Passive/Active voice.

 

His behaviour embarrasses me.

 

A) His behaviour is embarrassing for me. B) I am embarrassed by his behaviour.
C) I am myself embarrassed by his behaviour. D) Embarrassing of myself is done by his behaviour.
 
Answer & Explanation Answer: B) I am embarrassed by his behaviour.

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Q:

Look at the underlined part of each sentence. Below each sentence are given three possible substitutions for the underlined part. If one of them (a), (b) or (c) is better than the underlined part, indicate your response on the Answer Sheet against the corresponding letter. If none of the substitutions imporves the sentence, indicate (d) as your response on the Answer Sheet.


Go north-east across the mountains till you will reach an island.

A) reached B) reach
C) have reached D) No improvement
 
Answer & Explanation Answer: B) reach

Explanation:

The use of will is redundant. The main verb is ‘Go’, till you reach is used to denote time. Further, the event will be completed in future but both other options are in past tense.

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Q:

In the following question, out of the given four alternatives, select the one which is opposite in meaning of the given word.

Quash

A) Support B) Revoke
C) Annul D) Cancel
 
Answer & Explanation Answer: A) Support

Explanation:
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