Certification Questions

Q:

Which of the following commands sets a trunk port on a 2960 switch?

A) truck on B) truck all
C) switchport trunk on D) switchport mode trunk
 
Answer & Explanation Answer: D) switchport mode trunk

Explanation:

To set a switch port to trunk mode, which allows the data of all VLAN information to pass down the link, use the switchport mode trunk command. 

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Q:

George is very open with his team members. He invites questions and discussion, and encourages new suggestions and ideas. He considers all this carefully before making any but the most minor project decisions, but ultimately chooses the course he personally believes is the right one. His leadership style is best characterized as

A) Democratic B) Consultative
C) Participative D) Benevolent
 
Answer & Explanation Answer: C) Participative

Explanation:

The Participative leadership style is characterized by 1) allowing a great deal of freedom in identifying problems and solutions, 2) working closely with subordinates, 3) allows extensive participation, but 4) reserving to him/herself the final decision. The consultative style is not so open, with discussion more focused around the leader’s uncertainties than asking for new ideas.

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Q:

A project charter is one of the key deliverables to come from the initiation process. The project charter should by issued by 

A) one or more functional managers B) The head of the performing organization
C) A manager external to the project D) The CFO
 
Answer & Explanation Answer: C) A manager external to the project

Explanation:

The other answers could be accurate in specific situations, but their role alone does not meet the keyb criterion of being "external" to the project team. Answers A, B, and D are incorrect because these individuals are not external to the project.

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Q:

What command will display the forward / filter table?

A) Show mac filter B) show run
C) show mac address-table D) show mac filter-table
 
Answer & Explanation Answer: C) show mac address-table

Explanation:

The Command show mac address-table displays the forward/filter table on the switch.

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Q:

Which of the following devices do not operate at all levels of the OSI model?

A) Network management stations (NMSs) B) Routers
C) Web and application servers D) Network hosts
 
Answer & Explanation Answer: B) Routers

Explanation:

Routersoperate no higher than layer 3 of the OSI model.

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Q:

Sometimes project managers forget all of the expenses that they can incur on a project, such as capital resources and assets. This can have an impact upon their budgets and the economic return on the project. A cost that has been incurred and cannot be reversed is known as a 

A) Fixed Cost B) Direct Cost
C) Variable Cost D) Sunk Cost
 
Answer & Explanation Answer: D) Sunk Cost

Explanation:

Answer D is correct because a sunk cost is a project expense that will eventualy need to be paid. Answer A is incorrect because a fixed cost remains constant, regardless of any change in a company's activity. Answer B is incorrect because direct cost can be directly linked to producing specific goods or services. Answer C is incorrect because a variable cost changes in proportion to a change in the company's activity or business.

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Q:

You are working on a new project to develop a new wireless product with ease - of - use features recommended by customers. It is as yet undetermined which features and the extent to which each feature will be incorporated into the product.You have a focus group that will continue to evaluate the features as the project goes forward.The focus group is authorized to suggest changes, as are your engineers and the quality department.As a project manager, what will help you most to minimize the effect of these changes?

A) A change management plan B) A scope management plan
C) Do not continue with the project until all of the features are clearly defined in the scope statement and scope definition. D) This is an expected part of every project. A good project manager will have a communications plan in place to be sure everyone knows what is happening on the project.
 
Answer & Explanation Answer: B) A scope management plan

Explanation:

Answer A is tempting because the problem focuses on changes. However, because we are talking about the elaboration of the product's characteristics, we are talking about scope changes, and therefore Answer B is the best answer. Answer C is also tempting because it is difficult to more forward on a project until the scope is clearly defined (especially in systems development projects), but with products and certain types of web development, scope changes can be frequent, and a formal scope management plan is needed. Answer D is true from a project perspective, but does not addres the scope issues.

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Q:

The software development life cycle begins with a proof of concept and progress into the build, test, and acceptance phases as the project develops. Some times, differences between stakeholders can develop into conflict, which impacts the customer. As a trained, professional project manager, how do you handle this situation and resolve the customer's concerns?

A) Let the customer vent and take notes B) Schedule a meeting
C) Develope a change request for the customer D) Resolve the matter in favour of the customer
 
Answer & Explanation Answer: D) Resolve the matter in favour of the customer

Explanation:
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