Certification Questions

Q:

The BEST definition of an event is?

A) An occurrence where a performance threshold has been exceeded and an agreed Service Level has already been impacted B) An occurrence that is significant for the management of the IT infrastructure or delivery of services
C) A known system defect that generates multiple incident reports D) A planned meeting of customers and IT staff to announce a new service or improvement program
 
Answer & Explanation Answer: B) An occurrence that is significant for the management of the IT infrastructure or delivery of services

Explanation:
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Filed Under: ITIL Certification

5 15063
Q:

A statistical method for identifying which factors may influence specific variables of a product or process under development or in production is called

A) cost benefit analysis. B) sensitivity analysis.
C) cost of quality analysis. D) design of experiments.
 
Answer & Explanation Answer: D) design of experiments.

Explanation:
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Filed Under: PMP Certification

29 14973
Q:

The ITIL V3 core is best described as?

A) An Operations Lifecycle B) A Service Lifecycle
C) An IT Management Lifecycle D) An Infrastructure Lifecycle
 
Answer & Explanation Answer: B) A Service Lifecycle

Explanation:
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Filed Under: ITIL Certification

5 14240
Q:

How many joining conditions are required to join 4 tables in SQL?

A) 1 B) 2
C) 3 D) 4
 
Answer & Explanation Answer: C) 3

Explanation:

To join 'n' tables 'n-1' conditions should be satisfied.

So to join 4 tables 3 conditions should be satisfied.

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38 13662
Q:

Why are CPM, GERT, and PERT not considered sufficient to create a project schedule?

A) All three are tools and techniques of schedule development, not the actual schedule B) As mathemetical analysis tools, they simply provide the dates that are posible, and do not consider resource pool limitations
C) They are sufficient. Each calculates early and late start and finish dates for each activity D) They are Monte Carlo techniques used to provide what-if analysis for adverse external factors on a project
 
Answer & Explanation Answer: B) As mathemetical analysis tools, they simply provide the dates that are posible, and do not consider resource pool limitations

Explanation:

Answer A is tempting because it is true by definition, but Answer B is correct because it properly answers the question, in that these techniques do not take into account resource pool constraints. Answer C is incorrect because it provides possible early and late start and finish dates, but not the actual schedules. Answer D is incorrect because none of the the three are simulation techniques. 

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Filed Under: PMP Certification

20 13654
Q:

In the following pieces of code, B and D will compile without any error. True or false ?

A: StringBuffer sb1 = "abcd";

B: Boolean b = new Boolean("abcd");

C: byte b = 255;

D: int x = 0x1234;

E: float fl = 1.2;

A) TRUE B) FALSE
Answer & Explanation Answer: A) TRUE

Explanation:

The code segments B and D will compile without any error. A is not a valid way to construct a StringBuffer, you need to create a StringBuffer object using "new". B is a valid construction of a Boolean (any string other than "true" or "false" to the Boolean constructor will result in a Boolean with a value of "false"). C will fail to compile because the valid range for a byte is -128 to +127 (i.e., 8 bits, signed). D is correct, 0x1234 is the hexadecimal representation in java. E fails to compile because the compiler interprets 1.2 as a double being assigned to a float (down-casting), which is not valid. You either need an explicit cast, as in "(float)1.2" or "1.2f", to indicate a float.

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16 13511
Q:

You want to implement a mechanism that automates the IP configuration, including IP address, subnet mask, default gateway, and DNS information. Which protocol will you use to accomplish this?

A) SMTP B) SNMP
C) DHCP D) ARP
 
Answer & Explanation Answer: C) DHCP

Explanation:

Dynamic Host Configuration Protocol (DHCP) is used to provide IP information to hosts on your network. DHCP can provide a lot of information, but the most common is Ip address, subnet mask, default gateway, and DNS information.

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Filed Under: CCNA

2 13442
Q:

How does an organization use Resources and Capabilities in creating value?

A) They are used to create value in the form of goods and services B) They are used to create value to the IT organization for Service Support
C) They are used to create value to the IT organization for Service Delivery D) They are used to create value in the form of output for production management
 
Answer & Explanation Answer: A) They are used to create value in the form of goods and services

Explanation:
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Filed Under: ITIL Certification

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