Certification Questions

Q:

 What does Mean Time to Repair (MTTR) mean?

A) Average uptime of a service B) Average downtime of a service
C) Average time between two consecutive incidents D) Average time of the breakdown-free period within a measured period
 
Answer & Explanation Answer: B) Average downtime of a service

Explanation:
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Filed Under: ITIL Certification

13 16921
Q:

Which of the following BEST describes a Service Desk?

A) A dedicated number of staff handling Incidents and service requests B) A process within Service Operation providing a single point of contact
C) A dedicated number of staff handling service requests D) A dedicated number of staff answering questions from users
 
Answer & Explanation Answer: A) A dedicated number of staff handling Incidents and service requests

Explanation:

A dedicated number of staff handling Incidents and service requests best describes a Service Desk.

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13 19211
Q:

At which layer is routing implemented , enabling connections and path selection between two end systems?

Answer

The Network layer provides routing through an internetwork and logical addressing.

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Subject: CCNA

12 8229
Q:

To view the most up to date planning data (available stock, orders, reservations, etc) on a material,use the

A. Stock Requirement list.

B. Stock Overview report

C. List display of material and accounting documents

D. Standard Analysis for a material

Answer

Answer : A

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Subject: SAP MM

12 5166
Q:

An administrator issues the command "ping 127.0.0.1" from the command line prompt on a PC host named PC1. If an ICMP reply is received, what does this confirm?

A. The PC host PC1 has connectivity with a local host
B. The PC host PC1 has connectivity with a Layer 3 device
C. The PC host PC1 has a default gateway correctly configured
D. The PC host PC1 has connectivity up to Layer 5 of the OSI model
E. The PC host PC1 has the TCP/IP protocol stack correctly installed

Answer

Answer : E

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Subject: CCNA

11 6526
Q:

Which layer defines how data is formatted , presented, encoded, and converted for use on the network?

Answer

The presentation layer makes sure that data is in a readable format for the Application layer.

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Subject: CCNA

11 6096
Q:

A statistical method for identifying which factors may influence specific variables of a product or process under development or in production is called

A) cost benefit analysis. B) sensitivity analysis.
C) cost of quality analysis. D) design of experiments.
 
Answer & Explanation Answer: D) design of experiments.

Explanation:
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Filed Under: PMP Certification

11 11474
Q:

Which OSI layer defines the standards for cabling and connectors?

A) Layer 1 B) Layer 4
C) Layer 7 D) Layer 3
 
Answer & Explanation Answer: A) Layer 1

Explanation:

OSI layer 1 defines the standards for cabling and connectors.

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Filed Under: CCNA
Job Role: Network Engineer

10 6546