Questions

The solution for all business needs is ERP (Enterprise resource planning).

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.

There are different colors that are used for different signs on the maps. The typical color standard for topographic maps depicts contours in brown, bodies of water in blue, boundaries in black, and grids and roads in red. Topographic maps may use different colors to represent area features.

Black represents man-made objects or cultural features like roads, bridges, borders, etc...

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

Six sigma is a data-driven technique and way for eliminating defects in any progress from product to service and from manufacturing to transactional.