Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

Many European empires arose in the wake of

A) the expansion of African kingdoms like the Ghana B) Mongol invasions throughout the region
C) Hun invasions that triggered a mass migration D) the collapse of the Byzantine Empire
 
Answer & Explanation Answer: D) the collapse of the Byzantine Empire

Explanation:
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Filed Under: World History
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

India’s fastest indigenous train Train18, which will run from Delhi to Varanasi, named as

A) Vande Bharat Express B) Bharat Express
C) Vandemataram Express D) Sapthagiri Express
 
Answer & Explanation Answer: A) Vande Bharat Express

Explanation:

India’s fastest indigenous train Train18, which will run from Delhi to Varanasi, named as Vande Bharat Express.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which countries launched a common digital currency "Aber"?

A) UAE & Saudi Arabia B) Saudi Arabia & Iraq
C) Iraq & UAE D) Malaysia & UAE
 
Answer & Explanation Answer: A) UAE & Saudi Arabia

Explanation:

The United Arab Emirates (UAE) central bank (UAECB) and the Saudi Arabian Monetary Authority (SAMA) have announced that the interbank digital currency they are co-developing will be called 'Aber.'

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Valve between the left ventricle and Aorta?

A) Pulmonic valve B) Tricuspid valve
C) Aortic valve D) Mitral valve
 
Answer & Explanation Answer: C) Aortic valve

Explanation:

The Aortic valve - located between the left ventricle and the aorta

The Mitral valve - located between the left atrium and left ventricle

The Tricuspid valve - located between the right atrium and the right ventricle (and) 

The Pulmonary (pulmonic) valve - located between the right ventricle and the pulmonary artery.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Primary productivity is not limited by

A) Time B) Availability of sunlight
C) Water D) Nutrients
 
Answer & Explanation Answer: A) Time

Explanation:

Primary productivity refers to plants that make their own food using sunlight, water and availability of nutrients. Hence, they are not limited by time.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

A universal recipient blood group belongs to

A) O B) A
C) B D) AB
 
Answer & Explanation Answer: D) AB

Explanation:

In transfusions of packed red blood cells, individuals with type O Rh D negative blood are often called universal donors. Those with type AB Rh D positive blood are called universal recipients.

The immune system of a person with AB blood will accept blood from all possible donors, whether they have O, A, B, or AB blood. Since both A and B antigens are present in a person with AB blood, the recipient won't reject the blood. The body identifies that blood as "self" rather than "foreign."

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Filed Under: General Science
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Q:

The term racial unconscious means that

A) you must learn the law of club and fang to survive. B) each species and culture share ancient memories, stored in the unconscious part of the mind.
C) we're all prejudiced to some degree, even though we're unaware of it. D) nature weeds out the weakest and unfit.
 
Answer & Explanation Answer: B) each species and culture share ancient memories, stored in the unconscious part of the mind.

Explanation:
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Filed Under: Indian History
Exam Prep: AIEEE , Bank Exams
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