Questions

The two main components of air are nitrogen and oxygen. They are seperated by the fractional distillation of liquid air. Liquefied air contains liquid nitrogen and liquid oxygen. Liquid nitrogen with the lower boiling point more readily evaporates than the less volatile liquid oxygen. 

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

The Mediterranean sea separates Europe from Africa.

“The work involved in performing the five processes of Project Scope Management is preceded by a planning effort by the project management team. This planning effort is part of the Develop Project Management Plan process, which produces a scope management plan that provides guidance on how project scope will be defined, documented, verified, managed, and controlled. The scope management plan may be formal or informal, highly detailed, or broadly framed, based upon the needs of the project.”