Questions

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

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Q:

What is the effect of including both keywords and placements in an Ad Group on the Display Network?

Answer

Your ads will be restricted to only specific sites that you choose and webpages where the content is relevant to the theme of the keywords.

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Q:

When a piece of pure silicon is doped with aluminium, then

A) the conductivity of the doped silicon piece will remain the same B) the doped silicon piece will become n-type
C) the doped silicon piece will become p-type D) the resistivity of the doped silicon piece will increase
 
Answer & Explanation Answer: C) the doped silicon piece will become p-type

Explanation:

p type of semiconductor is obtained when Silicon is doped with a trivalent impurity like Aluminium. Aluminium is a p-type dopant, which means that when a semiconductor i.e. silicon is doped with aluminium, it creates a hole (positively charged carrier) by accepting an electron from the silicon atom. Electrical conductivity of semiconductors increasesand resistivity remains the same

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Filed Under: Physics
Exam Prep: Bank Exams

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Q:

Acidity in human sweat is an example of

A) acquired immunity B) innate immunity
C) cell-mediated immune responses D) adaptive immunity
 
Answer & Explanation Answer: B) innate immunity

Explanation:
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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The increase in Literacy rate in India during 1991-2001 is

A) 10.8% B) 12.6%
C) 14.3% D) 15.5%
 
Answer & Explanation Answer: B) 12.6%

Explanation:
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Filed Under: Indian Economy

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Q:

Which of the following is not a function of saliva?

A) contains fluoride to harden the tooth enamel B) moistens food and helps stick it together to make it easier to swallow
C) begins the chemical breakdown of starches D) helps clean the mouth
 
Answer & Explanation Answer: A) contains fluoride to harden the tooth enamel

Explanation:

Saliva is produced by the salivary gland which helps in food digestion.

 

Option A) contains fluoride to harden the tooth enamel is not the function of saliva.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank PO

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Q:

Which among the following is an International river

A) Brahmaputra B) Cauvery
C) Krishna D) Narmada
 
Answer & Explanation Answer: A) Brahmaputra

Explanation:
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Filed Under: Indian Economy

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Q:

Hard Drive capacity is measured in

A) Newton B) GB
C) THz D) Gwallior
 
Answer & Explanation Answer: B) GB

Explanation:

Hard drive or disc is used to store the users information and its capacity is measured in Giga Bytes (GB) and Tera Bytes (TB).

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