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Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

4 2816
Q:

Laterite is chemically classified as

A) argillaceous rock B) metamorphic rock
C) caleareous rock D) sillcious rock
 
Answer & Explanation Answer: A) argillaceous rock

Explanation:
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Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The term aerotolerant anaerobe refers to an organism that

A) uses oxygen or grows without oxygen. B) requires more oxygen than is present in air.
C) does not use oxygen but tolerates it. D) requires less oxygen than is present in air.
 
Answer & Explanation Answer: C) does not use oxygen but tolerates it.

Explanation:
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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
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4 2815
Q:

Which is the longest railway platform in the world?

A) Mumbai B) Gorakhpur
C) Thane D) Kochi
 
Answer & Explanation Answer: B) Gorakhpur

Explanation:

Gorakhpur railway platform in Uttar Pradesh is the longest railway platform in the world.

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Filed Under: Longest, Shortest, Deepest
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Q:

What is the Biggest Annual Net Loss?

Answer

AOL Time Warner (USA) reported an annual net loss of $98.7 billion on 30 January 2003.

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Subject: General Awareness

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Q:

Organisms that depend only on raw plant products are said to be 

A) herbivorous B) vegetarian
C) carnivorous D) omnivorous
 
Answer & Explanation Answer: A) herbivorous

Explanation:

Herbivorous organisms are those that take for their food, plant parts like leaves raw in contrast to vegetarian, which means that plant products are taken raw or after being cooked.

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Filed Under: Biology

3 2814
Q:

Havana is the capital city of

A) Suriname B) Belgium
C) Greece D) Cuba
 
Answer & Explanation Answer: D) Cuba

Explanation:

Havana is the capital city of Cuba.

It's currency is Cuban Peso.

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Filed Under: Country Capitals
Exam Prep: AIEEE , Bank Exams , CAT
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Q:

What is a primary benefit of location targeting?

Answer

The ability to target combinations of countries, territories, and regions.

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Subject: Google Certification

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