Questions

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

The provisional geographical area of india as on 31st March 1982, given by survey of india, is 3287,263 sq km. which includes 78,111 sq km under occupation by pakistan, 5180 sqkm given by pakistan to china and 37,555 sq km under occupation of china.

The Chloroplast contains the wonder green pigment chlorophyll which is able to trap solar energy and use it for synthesis of food

Bhagat Singh and B.K. Dutt threw bombs in the Legislative Assembly as a protest against "Passage of public Safety bill".

Our Solution:    

  There are 3 possibilities

       Cindy: car
       Mr. Jones: train
       John: plane
       Rachel: ship

      Cindy: car
      Mr. Jones: ship
      John: plane
      Rachel: train

     Cindy: car
     Mr. Jones: ship
     John: train
     Rachel: plane

In message passing, it is the condition in which, both, the sender and receiver are blocked until the message is delivered.