Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

2 2482
Q:

A gradual increase in loudness is known as

A) Crescendo B) Timbre
C) Fortissimo D) None of the above
 
Answer & Explanation Answer: A) Crescendo

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Physics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

4 2481
Q:

'Khazanah' is the state-owned investment holding arm of which country?

A) Singapore B) Japan
C) Mauritius D) Malaysia
 
Answer & Explanation Answer: D) Malaysia

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Business Awareness

6 2480
Q:

The purpose of safety stock is to

A) eliminate the possibility of a stockout B) control the likelihood of a stockout due to the variability of demand during lead time
C) replace failed units with good ones D) eliminate the likelihood of a stockout due to erroneous inventory tally
 
Answer & Explanation Answer: B) control the likelihood of a stockout due to the variability of demand during lead time

Explanation:

The purpose of safety stock is to control the likelihood of a stockout due to the variability of demand during lead time. Stockouts contribute to the direct loss of any type of business.

Report Error

View Answer Report Error Discuss

Filed Under: Business Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

4 2480
Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

Of the highest quality

A) Productive B) Reactive
C) Superlative D) Relative
 
Answer & Explanation Answer: C) Superlative

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 2480
Q:

The land mass of India has an area of ______ million square km.

A) 1.28 B) 2.28
C) 3.28 D) 4.28
 
Answer & Explanation Answer: C) 3.28

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Geography
Exam Prep: Bank Exams

1 2480
Q:

Study of Life in outer space is known as

A) Endobiology B) Neobiology
C) Exobiology D) Intrabiology
 
Answer & Explanation Answer: C) Exobiology

Explanation:

Study of Life in outer space or search of life external to Earth is known as Exobiology.

Report Error

View Answer Report Error Discuss

Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 2479
Q:

Voiceless it cries, Wingless flutters, Toothless bites, Mouthless mutters.

Answer

The Wind is what has no voice but cries, no wings but flutters, toothless but bites, mouthless but mutters.

Report Error

View answer Workspace Report Error Discuss

Subject: Word Puzzles Exam Prep: Bank Exams

7 2479